Saturday, March 6, 2010

What is your best thing?

In a recent interview I was asked, “What do you do best?” And what is your worst thing? And -What is the hardest thing you have ever done?”


When I was in 2nd grade and went to my first holy communion, I made up sins… because at 6-7 years old I had yet to really have a sin- but since we were ALL SINNERS I decided I better tell them what they want to hear. Apparently, I was a quick study of human nature. So- I said I lied to my parents. I had yet to lie to my parents; I was still a good little girl then. I think I said some other “sin” too- like saying a cuss word or hating my sister or brother.


So when presented with the question now- what is my best thing- I know I have to give them an answer that will make me sound good.


My best thing: I can think of a few… and depending on the needs of the employer, I will toss one out there. I like myself a lot. I have forgiven myself almost all my faults. I know that sounds crazy but it’s true. I am 58 I have learned to love myself after all these years. It’s hard to look at myself objectively anymore and say- well my best thing is… communication. (Some folks would argue that) or my best thing is fixing whatever needs fixing. My best thing is taking the worst possible situation and finding a solution or hope. My best thing is creating teams when there is dissention. (Maybe I should join the senate or congress). My best thing is telling the truth or my best thing is being a mom, baking, cooking, or taking care of my dogs. Maybe it’s my sense of humor or writing or napping. Empathy, compassion… the Heimlich maneuver.


Then -what is my worst thing- and here is where I struggle- not because I don’t have a worst thing, I surely do. But because I hate shooting myself in the foot. So, I try to think of something that is a little bad, but not so bad a human being would hold it against me.


“I hate to file.” I say, or “my desk gets messy” Or “ I can never say no when asked to stay late.” I can’t really say my worst thing is answering stupid questions, can I? My worst things are lack of tolerance for stupidity, mostly; lack of patience sometimes. I hate the phone- I prefer email because it’s concise.


I usually just say: I’m not fond of filing. It’s a significant understatement, yet not a lie. It’s what they want to hear. They really don’t want you to say- I can’t prioritize very well. (I can)


What’s the hardest thing you have ever done as a manager?” They ask. And here is where I always tell the truth. If for no other reason maybe, just maybe they will never ask another poor soul this question.


I give them one of two answers- unless the first one didn’t seem to sink in- then they get both.


The hardest thing I ever did as a manager was at Corporate Express when I had to walk Patricia to the door- knowing her husband was on the other side and he was going to tell her their 15-year-old son had been shot and killed. That was the longest walk I ever took- and the hardest hug I ever gave an employee. My own son was 16 at the time and Patricia had been training him.


The other one was even more personal. While working at my Dad’s restaurant- when the theater crowd had just lined up halfway down the block, I received a call from my 27 year old brother’s Dr., letting me know he had pneumonia and asking me if he should treat him or not. My brother was in an irreversible coma and I was his custodian. I was 30 years old- and I was carving sandwiches for customers while the Dr. spoke.


I asked. “Will he be in pain?”


“No.” he said.


“I’ll have an open-faced Turkey on whole wheat.” The customer shouted out as I stood holding my finger up- wait just a second please.


“When I hung up the phone, my eyes were burning from holding back the tears but I carved the turkey and scooped up the mashed potatoes.


“Gravy?” I asked.


I don’t remember the rest of the day after I walked Patricia to that door- or the rest of the evening after I carved that one turkey sandwich. In both cases, I know I stayed at work and did what I had to do.


I recently had 3 interviews- the one I did the best in was the one I was the most honest with. “I hate interviewing.” I told them. I liked them most because they didn’t ask me one dumb ass question. They didn’t delve into my psyche and try to figure me out. They wanted to know if I could do the job and if they could get along with me. I didn’t get the job- but I came close- and will keep bugging them- because they have what I want. And they liked me.


But all this leaves me thinking what do I do best? What is my gift?


I have no real answer for that.


I guess maybe my gift is just doing whatever needs to be done- no matter what.

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